Based in Winter Haven · Serving Central Florida & the I-4 corridor
Medical & Dental IT Support in Central Florida
I am Kevin Woolf, the owner of Woolf IT Solutions. I keep the computers, network, and systems behind your front desk and exam rooms working, so your team can stay focused on patients. HIPAA-focused, plain-spoken, and local.
- HIPAA-focused security and documentation
- No long-term contracts
- You deal with the owner
The problems
The IT problems that stop a practice cold
When technology breaks in a practice, patients are already in the lobby and the schedule does not wait. These are the problems I hear about most.
The front desk goes down mid-morning
The schedule will not load, the phones keep ringing, and the waiting room keeps filling. I set systems up so mornings like that stay rare, and I plan ahead so there is a clear path back when hardware does fail.
An auditor asks for proof you do not have
Insurance reviews and compliance questionnaires want written policies, risk analysis records, and evidence of safeguards. A verbal assurance does not count. I help you build and keep that paper trail, so your answer is a folder, not a shrug.
Every vendor points at the other vendor
The software company blames the network. The network person blames the software. Meanwhile your staff is stuck. I take ownership of the machines and the network, and I work with your vendors until the problem is actually fixed.
Old equipment the practice depends on
Plenty of practices run an aging machine that simply has to keep working. I keep old and new running together, and when something truly cannot be saved, I help you plan the replacement calmly instead of in a crisis.
What I do
IT services shaped around a medical or dental practice
One local person for the day-to-day support, the security, and the planning. No juggling vendors.
Compliance & HIPAA
HIPAA-focused security controls, written policies, and the documentation that compliance and insurance reviews ask for, kept current as your practice changes.
Managed IT Support
I watch over your computers, network, and updates, and I am the person you call when something is wrong. You deal with the owner, not a ticket queue.
Backup & Disaster Recovery
Automated backups of the records and files your practice cannot lose, tested so they actually restore, with a plain recovery plan for the bad day.
Cybersecurity
Endpoint protection, multi-factor authentication, and email filtering, sized for a small practice and set up so it does not slow your staff down.
IT Projects & Migrations
A new operatory, an office move, a server replacement, or a cloud migration. Scoped in plain English and done around your patient schedule.
Virtual CIO & IT Strategy
Technology budgets, roadmaps, and vendor decisions planned ahead, so spending on IT stops being a surprise.
Compliance
HIPAA help without the scare tactics
No IT company can hand you compliance in a box, and I will not pretend to. What I offer is HIPAA-focused support: security controls, written policies, and records that show what you did and when. Your HIPAA posture becomes documented evidence, not a verbal assurance.
If you handle patient records electronically, the HIPAA Security Rule requires a risk analysis. I help you prepare for it, step by step, in plain English.
I will sign a Business Associate Agreement. It is a normal part of working with a practice, and I offer it up front instead of waiting to be asked.
Chances are your practice runs on systems like Dentrix, Eaglesoft, Open Dental or RevolutionEHR; I support the machines and network around them and work with those vendors when something breaks.
What that looks like
- HIPAA-focused security controls
- Written policies and safeguards documentation
- Help preparing for the required risk analysis
- A signed Business Associate Agreement
- Support for the systems your practice software runs on
A true story
A local medical practice depended on an imaging camera every day. Then the company behind the camera's software went out of business. I built and tested custom software that takes over the job, so the practice can keep the camera it already owns, with every image filing to the right patient chart instead of a folder nobody checks.
Why Woolf IT
A local owner who treats your practice like his own
You deal with the owner
Woolf IT Solutions is owner-operated. There is no call center and no ticket roulette. The person who knows your setup is the person helping you.
Based in Winter Haven
I live and work here, and I serve small offices across Central Florida and the I-4 corridor. You are hiring a neighbor, not a national franchise.
Problems caught early
I set up monitoring that runs around the clock so problems get caught before your Monday does. The goal is quiet mornings and a front desk that just works.
Questions
Straight answers for medical and dental offices
The questions practice owners and office managers ask me most. If yours is not here, just ask.
Can you make my practice HIPAA compliant?
I am careful with this one. No outside company can simply make you compliant, because compliance includes how your team works every day. What I provide is HIPAA-focused support: security controls, written policies, and the documentation that shows your safeguards are real. I help you prepare, honestly and in plain English.
Will you sign a Business Associate Agreement?
Yes. Signing a BAA is a normal part of serving a practice that handles patient information, and I offer it up front rather than waiting to be asked.
Do you support the software our practice runs on?
I support the computers, servers, and network your practice software depends on. When the software itself misbehaves, I work with the vendor on your behalf until it is resolved, so you are not stuck refereeing your own vendors.
What happens when something breaks during patient hours?
You deal with the owner. You are not opening a ticket with a stranger; you are reaching the person who already knows your systems. My whole approach is to catch problems early instead of waiting for them to stop your day.
We are a small office. Are we too small for managed IT?
Not at all. I work with small offices of 1 to 50 people, and practices in that range are exactly who I built this business to serve.
What does getting started look like?
It starts with a free IT assessment: a relaxed 30-minute conversation about your practice, your systems, and what worries you. You get a plain-English picture of where you stand, with no obligation.
Take IT off your practice's worry list
Book a free IT assessment: a 30-minute conversation about your practice and where your technology stands. No pressure, no obligation. If you would rather talk first, call me.