Case studies
Problems I solved for offices like yours
Every story is from a current client: a six-person medical practice or a six-person contractor. Names are withheld.
Owning your systems
Off the office server and into the cloud
A six-person contractor kept its files on a server in the office. I moved the company's files into Microsoft 365 and switched every computer over.
Three of the four computers were switched over remotely, with nobody on site.
Files open from anywhere, and the old server sits unused.
554 GB
About 138,000 company files, now in Microsoft 365 and backed up every day.
Owning your systems
The old IT provider owned the phones. Now the practice does.
A medical practice's phones ran on a server its previous IT provider rented, and the license was about to run out.
Every number, greeting and extension came across.
Same numbers, same greeting, and a license in the practice's name through August 2027.
Aug 25
Carrier account recovered
Aug 27
License renewed in the practice's name
Aug 29
Moved to the practice's own server
Sep 6
All six extensions confirmed
Software I built
A software company went under. I kept the imaging working.
A medical practice's imaging camera ran on software from two companies that had both gone out of business, and its license could not move to a new computer.
I registered as a Canon developer and wrote new software. Each image now goes straight to the testing computer, ready for the patient's chart.
In daily use since August 17. No new camera needed.
$17k to $24k
What a replacement camera was priced at.
Software I built
Estimates QuickBooks said it couldn't make. So I built it.
A contractor wanted its logo and two industry award badges on every estimate. QuickBooks Online allows neither extra images nor custom templates.
I registered as an Intuit developer and built an app. Estimates now print on the company's own template, ready to preview, save or email.
Asked for on September 15. Delivered September 22.
$0 a month
Comparable add-ons run $30 to $60 a month.
Fast fixes
New hire starting Monday. I heard Thursday.
A contractor added an employee with four days' notice and no computer for him. I set up a stand-in computer for day one, then swapped in a new laptop when it arrived.
A business-grade laptop with a 3-year premium warranty, bought at cost.
Thu, Aug 13
Heard about the new hire
Sat, Aug 15
Stand-in computer installed
Mon, Aug 17
New hire working
Mon, Aug 24
New business laptop in service
Want to know which of these your office needs?
A relaxed 30-minute conversation about your setup. No obligation, no jargon, no pushy sales pitch.